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Since taking the role of CIO, Justin has worked diligently to build a leadership culture within IT at Delta Dental. He has significantly improved IT’s image by improving his team’s leadership, communications and customer service mindset, and has mastered an improved project delivery process.
When the CEO wanted to develop Delta Dental’s culture to be more disruptively innovative, Justin was one of the first to step up to the task. He further developed his team and created a culture that embraced greater innovation and is leading the way to digitally transform the company. The timing was great; he and his team rapidly responded to the demands of Covid-19. He quickly facilitated all employees move home to work, and over the course of 2020, delivered capabilities to support patients and dentists alike as we all grappled with the impacts of the pandemic. Justin will be interviewed by Chicago’s own Steve Salisbury, a leadership, transformation and growth consultant who focuses on culture.
Justin Lahullier joined Delta Dental of New Jersey in early 2000, has held several key positions in areas including Compliance, Product Development, Strategic Planning, and Informatics. He was previously Assistant Vice President of Strategic Decision Support and Data Services, where his focus was on driving value using analytics, data visualization, and storytelling. He was promoted to Chief Information Officer and Vice President of Information Services in April of 2017.
Justin’s current focus is on driving value from all areas of IT to the business and external partners with a focus on optimizing IT delivery and support. Critical successes include partnering with the business to deliver outcomes aligned with corporate strategy while providing leadership and governance to critical strategic and technical initiatives. Current initiatives include Hi-Trust compliance, improving the customer experience, and leveraging data and analytics to focus on driving efficiencies, reducing risk, and enabling the business. Justin also developed the company’s first IT-focused 18-month professional development program dubbed “CIO University.”
The purpose of Delta Dental of NJ/CT’s IT department is to passionately collaborate with all stakeholders to rapidly deliver exponential value. The IT Motto at Delta Dental of NJ/CT is “Be the Business”
Lahullier holds a master’s in Health Care Administration from Monmouth University and a Post Graduate Certificate from Drexel University in Epidemiology and Biostatistics.
President, Steve Salisbury Consulting LLC
Steve Salisbury is passionate about working with executives to build culture to drive exponential growth. For dozens of clients, he evaluates interpersonal, organizational, and process elements to eliminate cross-functional dysfunction and builds teams to create a leadership culture to drive all types of growth.
Steve has worked with some of the world’s most recognizable organizations to set change in motion by creating capacity, galvanizing leaders, and driving accountability to institutionalize the entire transformation. Comfortable in culturally diverse settings, Steve has worked in many international companies throughout Asia, Latin America, and Europe, as well as in the United States.
In 2020, Steve published his first book, Activate: 15 Steps to Profitable Strategy Execution. The Activate approach demonstrates how to drive greater profitability faster. Steve also serves as a volunteer mentor for SCORE Chicago, an organization that provides small business advice to help companies start, grow, and operate efficiently.
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