CIO of the Year Awards
2024 CIO of the Year Award WinnerJane Possell, EVP, Global Chief Information Officer, Analytics, Operations at CNA Insurance Since joining CNA in 2019, Jane has transformed the relationship between the technology team and the rest of the business. Moving her team from order takers to true partners that work collaboratively to deliver business outcomes while also addressing significant technical debt. Jane works with the CEO, other C-suite members, and various function heads to inform and enable CNA’s vision and strategies. Jane’s team has integrated innovation into their operations. For example, she and her team developed the New Business Submission Intake (NBSI), which leverages AI and natural language processing to improve the efficiency of information extraction from new business submissions received from agents/brokers. NBSI has saved CNA 15,000+ hours of work time within the first year, with a +90% automated accuracy rate and garnered the Datos Insights Insurance Technology Impact award in 2023. Further, in partnership with the Chief Claims Officer, IT rolled out an AI-powered Bill review solution to automate the review and reduction of legal fees, driving a $15M in savings annually. Working with Finance, within a year, the team automated 1.8 million financial journal entries from 80+ accounting sources, generating 2,400 annual hours of additional capacity in that department. Jane also partnered with the head of US Underwriting Operations to reduce average handle time and the expense to support one dollar of new business premium. By moving to agile methodologies, IT reduced the expense of servicing the premium base by 1-2% year over year. The strength of this collaboration led the CEO to ask Jane in January 2023 to take responsibility for the UW Underwriting Operations organization as well as Analytics, so CNA could continue using a data-driven approach to identify technology opportunities to take out cost. Jane is investing in building a more diverse tech workforce through partnerships with Genesys Works, which provides pathways to career success for high school students in underserved communities, and Girls Who Code. She invests in her own staff by promoting from within and has worked with her team to build a strong culture based on a cocreated set of core values. Those who successfully embody these values are promoted via internal podcasts and awards. As a result of these efforts, her team has an employee engagement score of 82, above the organizational high performing benchmark and industry averages. 2024 CIO Innovator of the Year Award WinnerDoug King, CIO, Northwestern Medicine & Northwestern University – Feinberg School of Medicine
Doug King oversees innovation engines both at "Northwestern Memorial Healthcare" and at "Northwestern University's Feinberg School of Medicine" The technology innovation at Northwestern Medicine is based on their strategic plan and built on five goals that address patients, employees, research, community outreach and funding their mission. The following three areas within IT drive Northwestern Medicine’s strategy and innovation. • The Mansueto Innovation Institute collaborates across NM to rapidly find, evaluate, activate, and potentially invest in innovative technology solutions to issues faced by NM patients and care providers today and the challenges of tomorrow. • NM Ventures focuses on external partners by advancing healthcare through partnerships, including business development, asset library licensing, AI product development, and new technologies innovation, and • The Research & Development and Digital Solutions teams work alongside clinical and operational teams to design and develop innovative solutions that provide value in four key domains: experience and outcomes, risk avoidance and reduction, cost avoidance and efficiency, and revenue capture. I want to mention two examples out of many innovative products and solutions that were developed by Doug King’s team, ARIES and Labor Link: The Automated Radiology Interpretation and Evaluation System (ARIES) is an AI algorithm applied to images that generates a preliminary text-based assessment for clinicians. The model has been trained on x-ray images and implemented through an IRB-approved research protocol with select super users across the health system. Initial results demonstrated a 40% improvement in time spent on reading. NM has filed a provisional patent on the technology and is actively discussing potential licensing and commercialization opportunities. Labor Link is a software application developed in collaboration with obstetrics and gynecology physicians that allows clinicians to access, assess, and document fetal heart tracings from their mobile devices or tablets. This improves the physician’s experience by reducing the time required to access and view fetal heart tracings by 90%, allowing them to spend more time on patient care and reducing risk. The program has scaled to 225 Ob/Gyn physicians across 8 hospitals and covering nearly 20,000 deliveries annually. 2024 CIO Impact Award WinnerSean McCormack, CIO & SVP at First Student Sean has been awarded the CIO Impact award for developing innovative and impactful products that promoted equity and improved safety. I would like to mention a couple of initiatives as an example, which made a huge impact in our communities across USA, especially these had a great impact on our school going children’s safety. DriverScore, an analytical tool that was developed in-house by Sean’s data science team, enhances driver safety through the identification and improvement of key metrics based on telematics data. Deployed across approximately 43,000 drivers, the tool has helped to achieve a >40% reduction in Hard Braking and Speeding and >25% reduction in Rapid Acceleration and Idling, keeping students and drivers across the country safer. The DriverHub assists drivers throughout every stage of their day: from pre and post trip inspections, to turn-by-turn navigation, ensuring best-practice procedures and providing safer trips for students. Sean’s team has deployed tablet technologies to over 31,000 buses and trained almost the same number of drivers, exceeding their annual target. By June 2025, they’ll be deployed to 45,000 vehicles. Serving Everyone: FirstAlt FirstAlt, an Uber-like service that completely runs on digital products and provides districts with a safe and reliable transportation option for students with special needs, students experiencing homelessness, out of district students, and hard to serve trips. FirstAlt is active in 13 states and growing. Almost 3,000 trips are driven daily, achieving 3.7M miles from Aug 2023 to May 2024. Customer satisfaction is industry leading, with a 62% response rate in the recent customer survey, and an OSAT score of 9.53/10 and a Likelihood to Recommend score of 9.68/10.
Meet The Finalists CIO of the Year Program - OverviewSince 1995, the Society of Information Management Chicago Chapter together with The Executives’ Club of Chicago and the AITP Chicago Chapter have recognized technology leaders with the premier CIO of the Year Award in Chicagoland. Candidates are being considered for 4 categories:.
Selection considers leadership in driving business value, technological innovation, business partnerships and creating best-in-class workplaces for technology professionals. Finalists will be interviewed and the winner will be announced at SIM Gala in November 2024. If you know a company that is doing great things because of its technology leadership, please submit a CIO of the Year Award Nomination. Each year, 20+ top CIO's are nominated by their CIO peers, company CEOs and other senior executives. Those nominated receive a formal application and prepare an in-depth write-up on their key initiatives, contributions and impact covering several key category areas such as:
Each of the CIO category answers are individually scored on a 1-10 basis by a panel of judges consisting of C-Level executives. Finalists are then interviewed virtually in a series of "Meet the Finalists" Zoom Meetings. Finalists are then chosen and the 3 top candidates are interviewed by a panel of senior C-Level Executives to determine the CIO of the Year. To be nominated the "CIO" must have held the top IT position in the company (e.g. CIO, CTO, VP of Technology) for at least two years and be recognized as a leader in the industry. The nominee does not need to be a member of The Executives Club of Chicago, SIM Chicago or AITP Chicago, but must be available to attend the SIM Gala Dinner and Awards Ceremony (tentatively scheduled for November, 2024). Key Dates:
2023 CIO of the Year Award The SIM-Chicago Chapter, in partnership with The Executives’ Club of Chicago and the AITP Chicago Chapter, is pleased to announce the following recipients of the 2023 CIO of the Year Awards. Click Here for the CIO Awards Press Release The Award Winners: Meet the CIO of the Year Candidates Meet the 2023 CIO of the Year Finalists CIO of the Year Program - OverviewSince 1995, the Society of Information Management Chicago Chapter together with The Executives’ Club of Chicago and the AITP Chicago Chapter have recognized technology leaders with the premier CIO of the Year Award in Chicagoland. Recently we have added 3 additional categories for a total of 4 Awards.
Selection considers leadership in driving business value, technological innovation, business partnerships and creating best-in-class workplaces for technology professionals. Finalists will be interviewed and the winner will be announced at SIM Gala in October 2023. If you know a company that is doing great things because of its technology leadership, please submit a CIO of the Year Award Nomination. Each year, 20+ top CIO's are nominated by their CIO peers, company CEOs and other senior executives. Those nominated receive a formal application and prepare an in-depth write-up on their key initiatives, contributions and impact covering several key category areas such as:
Each of the CIO category answers are individually scored on a 1-10 basis by a panel of judges consisting of C-Level executives. Semi-Finalists are then interviewed virtually in a series of "Meet the Semi-Finalists" Zoom Meetings. Finalists are then chosen and the 3 top candidates are interviewed by a panel of senior C-Level Executives to determine the CIO of the Year. To be nominated the "CIO" must have held the top IT position in the company (e.g. CIO, CTO, VP of Technology) for at least two years and be recognized as a leader in the industry. The nominee does not need to be a member of The Executives Club of Chicago, SIM Chicago or AITP Chicago, but must be available to attend the SIM Gala Dinner and Awards Ceremony (tentatively scheduled for October, 2023). Key Dates:
On October 13, 2022, SIM Chicago, AITP Chicago and the Executives’ Club of Chicago held an Awards Ceremony for the 2022 CIO of the Year Awards. Please join us in congratulating the 2022 Honorees. Click Here to View the 2022 CIO of the Year Awards Press release. Special congratulations to Amir Arooni , EVP & CIO of Discover Financial Services, our 2022 CIO of the Year! AITP Chicago, SIM Chicago and The Executives’ Club of Chicago wish to congratulate Amoir Arooni, EVP & CIO of Discover Financial Services, who was chosen as the 2022 CIO of the Year! Nominations were made by CxOs and senior business & IT executives, and all judging and elections were done by peers in the IT community. The award was presented as part of a Dinner and Awards Ceremony held on October 13, 2022 at the Union League Club. The award is given to an individual with experience in driving business value through creative leadership, innovating through technology, and creating business partnerships and best-in-class workplaces for IT professionals. The CIO of the Year Award has been presented for 26 years to a Chicago-based CIO whose accomplishments and innovations have created meaningful advances in the city’s IT field. Amir Arooni is the Executive Vice President and Chief Information Officer responsible for setting the technology strategy and ensuring its successful execution. He works across three lines of business, Card, Bank & Payments, and its executive leadership teams to ensure alignment with the firm's business strategy. Amir is directly accountable for all IT strategy, infrastructure, application development, architecture, security, controls, and applications for the technology group. Amir joined Discover in 2020 with more than 30 years of IT experience in the financial services industry, including his most recent role at NN Group, a spinoff of ING, as Global CIO of their insurance, asset management and banking business units. Prior to that, he spent over 15 years with ING in different roles of increasing scope, culminating as CIO and Head if Global Digital Channels and Payment Services for ING Global Commercial Banking. Mr. Arooni led diverse teams in multiple countries, driving change and introducing new ways of working at ING, and later at NN Group. He also spent several years consulting with CAP Gemini. In addition to his technology and engineering background, Mr. Arooni has an M.B.A. from Erasmus University Rotterdam in the Netherlands and the University of North Carolina; a master's degree in Consulting and Coaching for Change from HEC School of Management, Paris and Oxdord University, England; and a master's degree in Positive Leadership and Strategy from IE University in Madrid, Spain. Special 2022 AwardsCIO Innovator of the YearThis award recognizes a CIO who has been especially innovative in his or her approach to producing business results far above the other nominees. The 2022 CIO Innovator of the Year Award Winner is Kevin Lowell, Senior Vice President, IT at UScellular. Kevin ensures the company's information systems support a first-class wireless experience for customers. His organization provides the foundational capabilities necessary for frontline associates to serve customers and for the delivery of products and services. Kevin oversees all area of information technology, including real-time billing, web development, application development and delivery, operations, infrastructure, data governance and cybersecurity Kevin joined UScellular in 2003, and prior to his current position he served as vice president of engineering and network operations. In that role he was responsible for ensuring the superior quality of UScellular's high-speed network so that customers have an excellent wireless experience. He is an advisory board member of Building Cyber Security, and an active member of ChicagoCIO. Prior to joining UScellular, Kevin held various leadership positions for Sprint PCS, including director of network field operations. He holds a bachelor's degree in English Literature from the University of California, Los Angeles. He additionally has a master's degree in Human and Organizational Development and a doctorate in Organizational Development and Change from Fielding University in Santa Barbara, Calif. CIO+ AwardThis award recognizes a CIO who has successfully expanded his or her current role into other business areas like Operations, Marketing, Sales, CEO role, etc., thus, broadening their impact on driving success for the overall business entity. The 2022 CIO+ Award Winner is Janet Zelenka, EVP, CFO & CIO of Stericycle Janet Zelenka currently serves as the Executive Vice President, Chief Financial Officer and Chief Information Officer at Stericycle. She was named EVP and CFO in 2019 and assumed the additional responsibilities of CIO in 2020. She is responsible for the financial management of the $2.5 Billion global services company and for advancing the company's technology-enabled transformation. With approximately 15,000 employees in the U.S. and 16 countries, Stericycle is a global leader in business-to-business services and compliance based solutions including regulated medical waste, secure information destruction, and patient engagement. Janet has a strong breadth of expertise across corporate finance, accounting, IT and Operations. In May 2022 she won the 2022 Chicago CIO of the Year ORBIE Award (Enterprise) and was a finalist in 2021. She currently is a finalist for the 2022 Chicago FEI CFO of the Year Award. Before joining Stericycle, she spent 15 years with Essendant Inc., most recently serving as their Chief Financial Officer until its acquisition by Sycamore Partners. Prior to Essendant, she spent 16 years at SBC/Ameritech (AT&T) in a range of IT, financial and operational roles, including CFO of the IT Division and Vice President of IT. Janet currently serves and the Audit Committee Chair on the Board of Directors for U.S. Venture and Ideal Industries, Inc. She also serves on Rockfor University's Board of Trustees. Brad Henderson, CEO of P33 Chicago was The Keynote Speaker for the Awards Ceremony at the Union League Club on October 13, 2022
Meet the 2022 CIO of the Year Candidates Meet the 2022 CIO of the Year Judges 2021 CIO of the Year Award On October 14, 2021, SIM Chicago, AITP Chicago and the Executives’ Club of Chicago held a Virtual Awards Ceremony for the 2021 CIO of the Year Awards. Please join us in congratulating the 2021 Honorees.Special congratulations to Scott Morgan , VP, BusDev & Technology, Dental Lead of the Dearborn Group & CIO,, our 2021 CIO of the Year! AITP Chicago, SIM Chicago and The Executives’ Club of Chicago wish to congratulate Scott Morgan, VP, BusDev & Technology, Dental Lead and CIO of the Dearborn Group, who was chosen as the 2021 CIO of the Year! Nominations were made by CxOs and senior business & IT executives, and all judging and elections were done by peers in the IT community. The award was presented as part of a Virtual Awards Ceremony held on October 14, 2021. The award is given to an individual with experience in driving business value through creative leadership, innovating through technology, and creating business partnerships and best-in-class workplaces for IT professionals. The CIO of the Year Award has been presented for 26 years to a Chicago-based CIO whose accomplishments and innovations have created meaningful advances in the city’s IT field. In his role, Scott Morgan is responsible for establishing and executing the strategic vision for information technology throughout the Dearborn Group enterprise. He leads a large team of technology professionals and is responsible for the transformative modernization roadmap. He also leads business development, which includes strategic partnerships and distribution arrangements. Additionally, Scott leads strategy and innovation for the dental line of business, which is one of the largest dental programs nationally. He oversees network recruiting and operations as well as clinical support. In his role,also has responsibility for DenteMax, which is one of the largest leasable dental network companies in the country. Over is career, he has served in various leadership roles, including chief of staff and vice president of operations. He has also held positions in financial analysis, risk management, corporate development, strategic planning, marketing and corporate communications. Special 2021 AwardsCIO Innovator of the YearThis award recognizes a CIO who has been especially innovative in his or her approach to producing business results far above the other nominees. The 2021 CIO Innovator of the Year Award Winner is Bill Blount, CIO of benefitexpress. Bill Blount has recently moved from benefitexpress to VelocityEHS as their CIO. Bill Blount is a transformational Chief Information Officer known for a people-first mindset which enables him to build collaborative, high-functioning teams in rapidly growing companies. His organizations consistently deliver business value through digital solutions. CIO+ AwardThis award recognizes a CIO who has successfully expanded his or her current role into other business areas like Operations, Marketing, Sales, CEO role, etc., thus, broadening their impact on driving success for the overall business entity. The 2021 CIO+ Award Winner is Tracy Elmblad, COO &CIO, Hinshaw & Culbertson Tracy Elmblad currently holds a dual role of Chief Information & Operating Officer at Hinshaw & Culbertson, a 425+ lawyer firm with 24 offices. With over 30 years of legal experience, she is responsible for the execution, management and delivery of the firm’s technology resources in addition to HR, Risk Management, Marketing, Knowledge Management, Facilities and Litigation Support. Tracy was formerly the CIO of Bingham McCutchen, a Global AmLaw 50 firm with 1,000 lawyers and 29 offices. In 2011, she was proud to win ILTA’s Sharepoint Innovator of the Year. Tracy joined Bingham in 2008 as the Director of Applications & Development. She climbed the IT management ladder at Bingham and was promoted from her original position to Director of Applications, Development, Project Management and Customer Service in 2010; in 2012 she became Director of IT, in 2014 she moved into the top role of CIO. Tracy was the Co-Founder, Managing Partner and Principal at Aztech Consulting Group, LLC for 11 years prior to joining Bingham as a Director. As a Principal of Aztech she consulted with over 30 law firms and legal departments in the Northeast, including Seyfarth Shaw, priceline.com, Fidelity, BiogenIDEC and Mintz Levin. 2020 CIO of the Year AwardOn October 15, 2020, SIM Chicago, AITP Chicago and the Executives’ Club of Chicago held a Virtual Awards Ceremony for the 2020 CIO of the Year Awards. Please join us in congratulating the 2020 Honorees. Special congratulations to Heather Nelson, SVP & CIO, University of Chicago Medicine, our 2020 CIO of the Year!AITP Chicago, SIM Chicago and The Executives’ Club of Chicago wish to congratulate Heather Nelson, SVP & CIO of University of Chicago Medicine, who was chosen as the 2020 CIO of the Year! Nominations were made by CxOs and senior business & IT executives, and all judging and elections were done by peers in the IT community. The award was presented as part of a Virtual Awards Ceremony held on October 15, 2020. The award is given to an individual with experience in driving business value through creative leadership, innovating through technology, and creating business partnerships and best-in-class workplaces for IT professionals. The CIO of the Year Award has been presented for 25 years to a Chicago-based CIO whose accomplishments and innovations have created meaningful advances in the city’s IT field. Heather Nelson is currently in the role of Senior Vice President and Chief Information Officer for the Information Technology division at UChicago Medicine. In the role of SVP/CIO, she is responsible for supporting all the information management systems (clinical & business/administrative), infrastructure, clinical engineering, IT support services, IT Project Management Office, integration, reporting, and analytics capabilities & technologies, as well as the privacy & IT security functions for UChicago Medicine. Her teams are comprised of talented IT professionals that are dedicated to supporting patient care and care teams throughout the health system and in our communities through a shared services operating model. Nelson joined UChicago Medicine in 2014 as the Executive Director of Applications Systems with oversight of all the clinical and revenue cycle management applications, clinical engineering team, population health strategies and systems, and support of the UCM Care Network strategies and systems. She was named Interim VP/CIO in August of 2017, named the VP/CIO in April of 2018, and promoted to SVP/CIO in 2019. Prior to joining UChicago Medicine, Nelson spent time at Baystate Health in Springfield, MA as a Senior Director of Applications and IT Operations, including an Interim CIO assignment and 10 years at Spectrum Health in Grand Rapids, MI with roles in Laboratory Services, Case Management, and increasing leadership responsibilities within the Information Technology division. Nelson holds a bachelor’s degree in Biology from Alma College in Alma, MI as well as a Master’s in Healthcare Administration from Central Michigan University. She is a Certified Healthcare CIO (CHCIO) through the CHiME organization. “I am incredibly grateful to be chosen as the 2020 CIO of the Year,” said Nelson. “Chicago is a leader of tech innovation and excellence, and I am proud to represent the work of UChicago Medicine and our wonderful team. It is an honor to be receive this award amongst such an accomplished group of tech leaders and I look forward to continuing to make Chicago a global leader for technology and innovation.” Special 2020 AwardsCIO Innovator of the YearThis award recognizes a CIO who has been especially innovative in his or her approach to producing business results far above the other nominees. The 2020 CIO Innovator of the Year Award Winner is Sean Katz, CIO of the Vitality Group USA. Sean Katz, Chief Information Officer for Vitality, has extensive experience in Health IT technology, specifically in the payor and wellness space. He has spent the past 24 years working in this field - both locally and abroad - providing advanced technology solutions to solve complex business problems. Sean rejoined Vitality Group at the beginning of 2013 and is responsible for the technology that helps people drive engagement in their health. This includes using IOT to get device data into real time journeys that incentivize people to complete healthy activities. Recently, Sean has worked with leading life insurance companies, including John Hancock and Manulife, to attach the Vitality program to their insurance products. During his tenure, Sean has been responsible for re-architecting and building a new claims system and introducing new technology stacks and systems to better service clients and internal company operations. Sean received his Master of Science degree in Computational and Applied Mathematics from the University of the Witwatersrand, South Africa and his Bachelor of Commerce degree from the University of South Africa. CIO+ AwardThis award recognizes a CIO who has successfully expanded his or her current role into other business areas like Operations, Marketing, Sales, CEO role, etc., thus, broadening their impact on driving success for the overall business entity. The 2020 CIO+ Award Winner is Jill Albin-Hill, VP for Operations & Technology and CIO, Dominican University Jill joined Dominican University in 2003 as Associate Director of IT, becoming Director of IT in 2006, CIO in 2009 and VP in 2013 before assuming her current role that brings together information technology, facilities, and security. In her sixteen years at Dominican University, she has had the opportunity to grow and learn about many aspects of university administration. Her work has been driven by a keen interest in customer service and a strong desire to exceed expectations. She is passionate about helping others utilize and leverage technology in effective ways and is proud of the pervasiveness and usefulness of IT today. No longer begging for a seat at the table, there is hardly an initiative on campus in which the technology division is not involved. Jill has also served as an Adjunct Professor for the past 13 years.. Prior to joining Dominican University, Jill served as the Manager of Technical Services at Consolidated Communications. | Upcoming Events
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